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Assistant Box Office Manager - Hampton Coliseum/Hampton Arts Commission

Company: Government jobs
Location: Hampton
Posted on: January 21, 2023

Job Description:

Function

Performs a variety of administrative, general accounting and technical tasks related to the efficient operation of the Hampton Coliseum and Hampton Arts Box Offices. Provides daily supervision to a staff of full-time and part-time personnel. Assumes full responsibility of the box office operation in the Box Office Manager's absence. Examples of Work

Works closely with promoters to set up ticketing for their events and establishes good working relationships with them.

Builds, maintains, and processes events in the computerized ticketing system for advance and event day ticket sales including walkup, mail order and phone sales.

Prepares house scales (scales of ticket prices) for Coliseum and Hampton Arts shows, events, and attractions.

Prepares daily Box Office sales reports; balances accounts and ledgers posted by event and accounts for all revenue from ticket sales, concession sales, parking sales, and miscellaneous income developed by the Coliseum and Hampton Arts.

Performs general accounting duties.

Prepares a variety of daily, monthly, and yearly financial reports.

Responsible for ordering cash and managing the Change Fund.

Schedules staff according to event schedule and prepares weekly payroll.

Manages events and settles with the promoter.

Assists the Box Office Manager with hiring, training, utilization and evaluation of Box Office personnel.

Demonstrates regular and punctual attendance.

Performs related duties as required. Qualifications

Graduation from college with a Bachelor's degree in Business Administration, Accounting, Finance, or closely related field or equivalent work experience preferred. A Minimum of one (1) year of management experience required; supervisory experience in an arena, theatre, or stadium box office operation preferred.

Requires knowledge of the principles, practices, and procedures of bookkeeping, ticket control, and financial management; knowledge of general office principles, practices and procedures; knowledge and experience in the management of personnel. Requires, proficient in the use of a personal computer; knowledge of a variety of software to include Microsoft Office, Ticketmaster and AutoCAD. Must be able to communicate effectively both orally and in writing; must be able to foster and maintain effective working relationships with diverse populations. A combination of experience and education which qualifies the applicant may be considered in lieu of the more specific requirements above.

Must be eligible to be bonded. Must successfully complete and be certified in Techniques for Effective Alcohol Management (TEAM) training (offered free of charge by Hampton Coliseum to all qualified staff) within six months of hire. Must possess a valid motor vehicle operator's license and must have and maintain a satisfactory driver's record based on the City of Hampton's criteria. Must successfully complete criminal background check related to this position. Features

Performs duties under the limited supervision of the Box Office Manager. Requires a considerable amount of independent responsibility and the exercise of independent judgment in making administrative decisions. Daily contact with the business community, promoters, the City Finance Department and the general public. Duties frequently performed outside of regular working hours (evenings, weekends, and holidays). This is an exempt position.

Benefits Overview

  • The following plans are available the first of the month following one full calendar month of employment:
  • -Health insurance
  • -Dental insurance
  • -Vision insurance
  • -Reimbursement accounts
  • Health insurance offered through Optima Health (1-800-229-1199). For more information on the provider network and pharmacies, see the http://optimahealth.com/cityofhampton
    The vision plan is offered through EyeMed Vision Care. For more information, see the EyeMed Vision Care website.
  • Three dental plans are offered through Delta Dental (Delta Care, Delta Dental PPO, and Delta Dental PPO Plus) 1-800-237-6060. For more information, see the Delta Dental website.
  • Employees begin accruing annual and sick leave immediately.
  • The eleven paid holidays each year include:
  • New Year's Day
  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Juneteenth Day
  • Independence Day
  • Labor Day
  • Veterans' Day
  • Thanksgiving Day
  • Christmas Day
  • Employee's birthday
  • A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the VRS website.
  • Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.

    Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the ICMA-RC website.
  • Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
  • Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
  • The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or Sentara EAP website.
  • Direct deposit into most banks is a convenient finance feature.

    Savings bonds are available to the City's workforce.
  • Employees are covered for Workers' Compensation where appropriate.

    01 Do you have a Bachelor's degree in Business Administration, Accounting, Finance, or closely related field?
    • Yes
    • No

      02 Which of the options below best describes your management experience?
      • No experience
      • Less than 1 year of experience
      • 1-2 years of experience
      • 3 or more years of experience

        03 Which of the options below best describes your knowledge of the principles, practices, and procedures of bookkeeping, ticket control, and financial management?
        • No knowledge
        • Basic knowledge
        • Moderate knowledge
        • Expert knowledge

          04 Which of the options below best describes your experience in the operation of customized ticket sales software?
          • No experience
          • Less than 1 year of experience
          • 1-2 years of experience
          • 3 or more years of experience

            05 Are you proficient in the operation of Ticketmaster software?
            • Yes
            • No

              06 I understand TEAM certification is required or must be obtained within the first six months of employment.
              • I have current TEAM certification.
              • If I am not currently certified, I understand I must obtain TEAM certification with in the first six months of employment.

                07 I understand that on occasion I will be required to work hours beyond a standard forty hour work week in order to meet the demands of the event schedule at the Hampton Coliseum and/or American Theatre.
                • Yes
                • No

                  08 This position requires that you possess a valid Virginia Driver's License and have a satisfactory driving record based on the City of Hampton criteria. Failure to provide your driver's license number will prevent us from considering your application. Please confirm your driver's license number by entering it below:

                  09 If offered this position, I understand I will be required to successfully complete a criminal background check.
                  • Yes
                  • No

                    10 I understand this position is exempt.
                    • Yes
                    • No

                      11 Are you authorized to work in the United States?
                      • Yes
                      • No

                        * Required Question

Keywords: Government jobs, Hampton , Assistant Box Office Manager - Hampton Coliseum/Hampton Arts Commission, Accounting, Auditing , Hampton, Virginia

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