RECEPTIONIST (PART TIME)

Company: Williamsburg Landing
Location: New Point
Posted on: September 4, 2024

Job Description:

Description:Do you take PRIDE in what you do?Apply today to Williamsburg Landing where employees lead with: Passion, Respect, Integrity, Diversity and ExcellenceWilliamsburg Landing, a CARF-accredited Life Plan Community, seeks a Part-Time Receptionist with excellent organizational, administrative, customer service, and communication skills to join our Assisted Living team. The Receptionist is responsible for presenting a positive image of Williamsburg Landing and maintaining professional relationships with residents, guests, management, and staff.This position will work 4 pm to 7 pm on one to two days per week (Monday through Friday), 10 am - 7 pm on occasional weekends (Saturday and Sunday), and have the ability to provide occasional coverage Monday through Friday 8 am to 4 pm.Base rate for this position starts at $15.50/hr and is commensurate with experience.ESSENTIAL JOB FUNCTIONS

• Greets residents and visitors in a friendly, professional manner, answering questions or directing them to the appropriate area or department; answers the telephone promptly, transferring calls to appropriate departments/person
• Schedules resident transportation as requested and forward medical appointments to administrative assistant
• Ensures professional appearance of the main lobby and front desk
• Develops friendly and professional relationships with residents and remains alert to problems, changes, or needs of residents and relays needs or concerns to proper department, following up when necessary
• Provides information on facilities, services, and events
• Forwards requests for Facilities/handyman service appointments on behalf of residents
• Assists residents with small clerical tasks such as addressing cards and envelopes, making photocopies, and retrieving mail
• Stamps, sorts, and distributes mail and floral arrangements; redirects improperly addressed mail; delivers packages
• Communicates work orders to Facilities Management
• Manages the store in Assisted Living, ensuring inventory is maintained, items are charged correctly, and ensures sales are balanced at end of the shift
• Assists in training receptionists and provides coverage for other receptionists as needed
• Assists other departments with clerical requests and/or projects as time permits
• Performs other duties as assignedQUALIFICATIONSHigh school diploma or GED, required; minimum of two (2) years' experience in customer service or hospitality, preferred; proficiency with MS Office and basic knowledge of cash receipts and accounting procedures, requiredKNOWLEDGE, SKILLS, AND ABILITIESExcellent organizational, administrative, customer service and communication skills; ability to understand and respond appropriately to older adults with unique life issues; ability to handle a wide variety of tasks simultaneously; ability to relate well with visitors, residents and staff in a courteous, friendly, prompt, and tactful manner; ability to reach, bend, stoop, and lift up to 25 pounds is required when stocking the store and delivering packagesBENEFITS (Part Time)
  • 403(b) Retirement Plan
  • 529 College Savings Plan
  • Holiday Pay (when working a holiday)
  • Corporate Wellness Program
  • Health Club & Spa Membership
  • Employee Education & Training Fund
  • Employee Assistance Program
  • Credit Union MembershipWilliamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.Apply online at .EOE/Tobacco Free/Drug FreeRequirements:PI73724c8eb1fc-26289-35372036

Keywords: Williamsburg Landing, Hampton , RECEPTIONIST (PART TIME), Administration, Clerical , New Point, Virginia