Administrative Assistant- EPIC
Company: Disability Solutions
Location: Hampton
Posted on: September 28, 2024
Job Description:
Position Purpose: Performs administrative duties and office
support activities for the Children Services Program staff. Primary
Duties:
- Coordinates initial intake meetings with families referred to
Early Intervention program.
- Coordinates obtaining language or hearing interpreter as needed
for initial intake meetings.
- Maintains child's chart to include filing documentation
received from Service Coordinator.
- Forwards all Individual Family Service Plans to child's
physician for physician certification.
- Maintains inventory control and coordinates purchases for
office supplies as needed.
- Adds postage to envelopes as needed to complete mailings.
- Prepares EPIC Welcome books that are provided to parents.
- Complete department billing monthly.
- Maintain TRAC IT and Credible database for new referrals and
discharges.
- Maintain cleanliness of EPIC intake room.
- Provides assistance to EPIC staff in scheduling rooms for
meetings held at VersAbility.
- Mail out birthday cards for children served in program.
- Complete requests for documentation to outside vendors such as
Social Security Administration or legal entities.
- Maintains communication with Infant & Toddler Connection of
Hampton/Newport News to ensure remaining in compliance with
processes and procedures of TRAC IT platform.
- Other duties as assigned. Qualifications/Skills Knowledge &
Abilities: Education: High School diploma, advanced degree
preferred, business or related field. Experience: 3+ years'
experience working with individuals with disabilities preferred.
Must have knowledge of office procedures and compliance
requirements. Proficiency required in customary computer software
applications within a business environment. Skills Knowledge &
Abilities:
- Skilled in prioritizing tasks to ensure projects are
successfully completed within established deadlines
- Skilled in proactively resolving issues with strong
decision-making capacity
- Skilled in MS Office suite and other software products
- Skilled in verbal and written communication
- Skilled in editing skills with exceptional attention to
detail
- Ability to work independently
- Ability to handle confidential information with discretion
- Ability to multi-task in a fast-paced environment and adapt
quickly to changing priorities
- Willingness to learn about Early Intervention program.
Competencies: To perform the job successfully, an individual should
demonstrate the following competencies to perform the essential
functions of this position.
- Communication: Ability to use tact and diplomacy to maintain
harmonious relationships with all stakeholders in various
modalities including person-to-person, email and other written
formats and on the telephone.
- Customer Focus: Knowing the (internal and external) customer
business needs and acting accordingly; anticipating customer needs,
and giving high priority to customer satisfaction and customer
service.
- Collaboration: Working as a productive member of a cohesive
group toward a common goal, and contributing to team development
and effective team dynamics.
- Attention to Detail: Taking responsibility for a thorough and
detailed method of working.
- Accountability: Accepting responsibility that results in
anticipation/prevention of problem areas from actions, and problem
solving inside and outside the department/organization.
- Initiative: Does more than is required or expected in the job.
Goes beyond expectations in the assignment, task, or job
description without being asked.
- Professionalism: Thinks carefully about the likely effects on
others of one's words, actions, appearance, and mode of
behavior.
- Quality: Produces results or provides service that meets or
exceeds company standards.
- Confidentiality: Respecting and adhering to ethical principles
regarding data production and confidentiality regarding information
obtained as part of the position functions.
- Computer Literacy: Using computers effectively and efficiently
in the working environment.
- Adaptability: Maintaining effectiveness in reaching set goals
by adapting to changing circumstances, tasks, responsibilities and
people.
- Reliability: The ability to attend work on a consistent basis
and to arrive/leave work based on the assigned work schedule.
Environmental: Typically, the incumbent may sit comfortably to do
the work. However, there may be some walking, standing, bending,
carrying of light items such as papers, books, etc. These tasks are
required less than 20% of the time. No special physical demands are
required to perform the work. Certifications: N/A VersAbility
Resources Inc. is an equal opportunity employer and does not
discriminate on the basis of any legally protected status or
characteristic. Race/Color/Gender/Sexual Orientation/Gender
Identity/Religion/National Origin/Disability/Veteran
Keywords: Disability Solutions, Hampton , Administrative Assistant- EPIC, Administration, Clerical , Hampton, Virginia
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