Service Writer

Company: MID-ATLANTIC WASTE SYSTEMS
Location: Hampton
Posted on: September 4, 2024

Job Description:

Salary Range: $18-$28/Hour

Join Our Team as a Service Writer at Mid-Atlantic Waste Systems!

Are you a detail-oriented professional with a passion for excellent customer service? Mid-Atlantic Waste Systems is on the lookout for a dynamic and dedicated Service Writer to become a key player in our team. If you have a knack for data entry, a solid grasp of Microsoft Word and Excel, and a talent for clear communication, we want to hear from you!

Are you ready to GEAR UP for success? Apply today and start your journey with us!

What You'll Do:

• Customer Service: Be the first point of contact for all truck service needs. Ensure every interaction is handled with professionalism. Document complaints, communicate quotes, and update customers on their job status.
• Scheduling: Work closely with the Service Manager to schedule diagnostics, identify additional repairs, and validate completed work.
• Administrative Duties: Manage customer records, create and write up service quotes, open and close work orders, order parts, schedule technicians, and handle warranty claims.
• Additional Tasks: Answer phones, file documents, and monitor vehicle fleet maintenance. What We're Looking For:
  • Strong communication skills (both written and verbal)
  • Ability to multi-task in a dynamic environment
  • Proficiency in Microsoft Office (2-4 years experience)
  • Schedule management experience
  • High School Diploma or GED (mechanical experience is a plus but not required) Benefits:
    
    • Comprehensive Benefits: Enjoy medical, dental, and vision coverage, life insurance, and both short- and long-term disability plans.
    • Financial Security: Take advantage of paid time off, a 401K with company match, and an employee referral bonus.
    • Professional Growth: Benefit from on-the-job training and exclusive vendor training opportunities. At Mid-Atlantic Waste Systems, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an equal-opportunity employer and do not discriminate based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, handicap, or veteran status. Associated topics: cnbc, columnist, contributing editor, fiction, media, post, press, romance, scriptwriter, writer editor

Keywords: MID-ATLANTIC WASTE SYSTEMS, Hampton , Service Writer, Advertising , Hampton, Virginia