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Administrative Director, Physician Services

Company: MGMA
Location: Hampton
Posted on: May 16, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

  • Oversees the operations and service delivery of all practice sites within the assigned division. Develops and refines processes to continually improve practice operations and staff workflows.
  • Ensures that policies, procedures and initiatives adopted by the company Clinical Council are implemented in practice sites.
  • Improves patient safety by developing workflows and documentation guidelines that optimize the use of the electronic medical record (EMR).
  • Leads strategies to enhance patience access by employing active schedule management techniques and appropriately managing telephone and on-line patient access
  • Participates in clinic based quality improvement projects by acting as a team lead or member.
  • Promotes high levels of satisfaction with patients, providers and staff, by proactively addressing concerns through meaningful measures and interventions. Develops and nurtures in staff a sense of shared ownership for patient satisfaction.
  • Provides necessary support for successful implementation and on-going EMR adoption.
  • Works in collaboration with sponsoring hospital JCAHO team to ensure standards are upheld within facilities appropriate to JCAHO.
  • Partners with sponsoring hospital leadership to ensure collaboration under Federal Provider Based rules for clinics with provider based status.
    • Directly supervises and establishes clear accountabilities for assigned managers.
    • Performs evaluation process for subordinate staff; compiles information for human resource department in a timely manner. Ensures that subordinate staff maintains necessary competency level and coordinates training activity for practice managers in assigned division. Provides on-going feedback to staff of performance throughout the year.
    • Counsels employees in disciplinary matters and obtains assistance from human resources appropriately for disciplinary actions and/or employee termination process.
    • Recruits, interviews and hires personnel as necessary.
    • Assists with provider recruitment as needed. Maintains excellent relationship with providers by proactively communicating issues and responding to requests in a timely manner.
    • Plays an active role with practice acquisitions and physician on-boarding in collaboration with appropriate staff.
    • Other Functions:
    • Serves on committees and assists other managers as requested by Chief Operating Officer.
    • Attends meetings for the benefit of department operations or personal management development and growth.
    • Maintains communication with Chief Operating Officer on weekly basis to review operational objectives as well as other projects defined by the COO.
    • Meet routinely with service line leaders and other acute care partners to optimize communication.
    • Responsible for a functional area for the entire organization, such as policy development; referral management; credentialing workflow, etc.
    • Responsible to prepare and present materials for both internal and external audiences.

Keywords: MGMA, Hampton , Administrative Director, Physician Services, Executive , Hampton, Virginia

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