Assistant Manager
Company: Boom Inc. dba Sonic Drive In
Location: Hampton
Posted on: January 8, 2021
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Job Description:
POSITION: ASSISTANT MANAGERIMMEDIATE SUPERVISOR: WORKING
PARTNER/GENERAL MANAGERSTATUS: HOURLY, NON-EXEMPTGENERAL PURPOSE OF
POSITION: Assists in managing the operations of a Sonic Drive-In
and assumes responsibility for drive-in operations in the absence
of other management. Trains and supports the drive-in employees in
order to provide quality food in a clean, safe and efficient manner
so that guests will have an enjoyable experience at the Sonic
Drive-In.ESSENTIAL JOB DUTIES:1. Manages, trains, monitors and
coaches crew members, carhops and skating carhops.2. Directs and
assigns drive-in employees to perform all duties in the Basic
Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp,
Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop
and if applicable Drive-Thru) as needed and depending on store
volume, during a shift to ensure the preparation (portion control),
temperature, packaging, appearance, presentation, taste and service
of all menu items meet operational standards.3. Adheres to and
monitors employee compliance of the drive-in employee handbook,
policies and practices. Takes appropriate action to address
employee issues and policy violations and immediately reports all
employee issues, complaints and policy violations to his/her
immediate supervisor.4. Performs opening and/or closing duties in
compliance with Sonic Drive-In policies and procedures.5. Monitors
and makes appropriate adjustments to staffing levels during
assigned shift.6. Monitors and maintains inventory levels and food
cost control during assigned shift and completes weekly inventory
as needed.7. Completes assigned administrative duties timely and
accurately. Assists in maintaining files, records and all required
documentation.8. Reinforces the importance of placing guests' needs
first to drive-in employees on a consistent basis.9. Immediately
responds to guest requests in a respectful manner. Reports guest
complaints to immediate supervisor and assists in resolving such
complaints.ADDITIONAL DUTIES:
Keywords: Boom Inc. dba Sonic Drive In, Hampton , Assistant Manager, Executive , Hampton, Virginia
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