Conference Services Manager
Company: Ocean City Fontainebleau Resort
Location: Ocean City
Posted on: May 14, 2022
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Job Description:
Overview
Create the desired conference and meet clients' needs through
active communication, planning, and team leadership.
Responsibilities
- An understanding of both monthly forecasting and the annual
budget process.
- Understand the importance of raising the meeting planner
evaluation scores and implement effective methods to ensure
exceeding meeting planner satisfaction.
- Optimize room rental charges.
- Consistently participate in the re-booking of repeat business by
having a track record of long term client relationships.
- Actively participate in industry related organizations (NACE,
MPI).
- Thorough knowledge of sales techniques including strong closing
skills as well as negotiating skills.
- Comfortable with hotel site inspections and client
presentations.
- Excellent creative skills to provide innovative set-ups, menus,
and functions for groups. Ability to generate creative and
innovative menus while working closely with Chef on pricing
specialty menus.
- Work closely with banquet department on operations and event
execution, ability to quickly evaluate alternatives and decide on a
plan of action.
- Provide overall direction, coordination, and ongoing evaluation
of operations. Detailed execution of all banquet event orders
generated by the Convention Services Department.
- Experience providing Audio/Visual equipment and operating
Audio/Visual as a profit center.
- Excellent knowledge of computers, specifically Delphi, Word and
Excel.
- Monitor group room blocks and pick up, generate detailed resumes
for the operating departments.
- Ability to work with outside vendors to ensure client
satisfaction for all events/groups.
- Comply with attendance rules and be available to work on a
regular basis.
- Perform any other job related duties as assigned.
Keywords: Ocean City Fontainebleau Resort, Hampton , Conference Services Manager, Executive , Ocean City, Virginia
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