Workforce Management - Scheduler
Company: Kings Dominion
Location: Doswell
Posted on: April 16, 2024
Job Description:
Overview:Workforce Schedulers will assist in the centralized
scheduling process for park associates. They're responsible for the
scheduling functions as well as generating volume forecasts,
projecting staffing levels, and determining optimal schedule
patterns for park operating divisions. -You will work directly with
park management from all divisions, as well as with associates
directly to ensure that work schedules meet various business
demands, as well as the needs of seasonal staff.
Responsibilities:
- Responsible for scheduling duties within the FUNtime scheduling
system (UKG Dimensions), which includes managing and maintaining
long-term schedules for various departments.
- Collaborate with park management to generate and modify
schedules to ensure coverage and optimal service levels.
- Identify potential gaps in scheduled coverage and present
recommendations to department management and recruiting.
- Compile and manage information such as open shift reports,
staffing details, head-count templates, and/or associate data.
- Guide day-to-day operation of central scheduling office.
- Field and resolve associate scheduling concerns.
- Revise park schedules when required due to staffing changes,
labor shortages, and other business interruptions.
- Other duties may be assigned.
Qualifications:
Bachelor's Degree or equivalent
experience is preferred. -1+ years of experience in WFM and
scheduling functions for a workforce management platform (UKG
preferred).1+ years of experience with scheduling compliance rules
and regulations.Strong proficiency in Microsoft Excel.Strong
presentation skills.Provides guest service according to Cedar Fair
standards when serving the guest or working with subordinates,
including initiating guest interactions, answering questions and
giving directions.Maintains cleanliness and safety in assigned work
area and performs all duties in compliance with Cedar Fair Safety
guidelines and requirements and reports all unsafe or unusual
conditions to supervision.Meets scheduling availability
requirements, including nights, weekends, and holiday periods to
meet business needs.Meets Cedar Fair's attendance requirements as
outlined in Cedar Fair's attendance policies.Adheres to Cedar
Fair's Rules of Conduct including specific costuming and grooming
standards as outlined in Employee Guidelines and other
park/division specific policies and procedures.Ability to work
nights, weekends and holiday periods to meet business needs.Ability
to pass a mandatory (or random) drug test, per Company policy,
unless prohibited by state or provincial law.Ability to pass a
background check, if 18 years of age or older, which may include,
but is not limited to, credit, criminal, DMV, previous employment,
education and personal references, per Company policy, unless
prohibited by federal, state, or provincial law.
Keywords: Kings Dominion, Hampton , Workforce Management - Scheduler, Executive , Doswell, Virginia
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