Director - Business Communications, Engineered Products and Solutions
Posted on: February 13, 2019
Job Description Reporting into the Chief Communications Officer, the Director,Business Communications for Engineered Products and Solutions (EP&S) is a role critical to the success of Arconic's global operations and future growth. EP&S is a $6B business with 25,000 employees worldwide that develops and manufactures high performance, engineered products and solutions for the innovative aerospace, defense, industrial gas turbine, commercial transportation markets. EP&S offers unique, comprehensive capabilities, from advanced alloy and 3D printing powder development to advanced manufacturing and qualification expertise. The three business units of EP&S are built on market leadership in aero engine and industrial gas turbine components, aero structures, and high-tech fastening systems. The role is a key member of the Corporate Communications team and functions at the senior management level on devising strategic communication campaigns and supporting thought leadership activities to promote the organization's global image. The role requires daily interaction at the highest levels of the organization to successfully align strategic corporate communications with business strategy. The position is responsible for developing and implementing strategic communications plans for both proactive media initiatives as well as reactive issues management. Responsible for ensuring proactive and timely communications, while utilizing technology in a cost-effective manner to accomplish business and communications goals. This role will be based on-site at a key EP&S location and will have an expectation of 25% travel. Primary Responsibilities* Advise Arconic executives, including Business Unit Presidents, Executive Lead Team members and their staffs on business communications at all levels, including internal and external message development and delivery.* Develop and implement communication strategies and messaging that resonates with customers, the news media, employees and shareholders to promote Arconic's business developments, community involvement, products and innovations.* Manage financial communications around quarterly earnings, Investor Days, and Annual Shareholder Meetings.* Day-to-day frontline business communications to sustain and enhance Arconic's reputation.* Support Arconic's crisis communications planning and execution.* Consult on social media strategy and messaging to ensure alignment with corporate communication goals.* Support the development of external communication products and assets as part of the Corporate Communications team, including Annual Report, Sustainability Report, and other corporate materials.* Lead and mentor regional communication teams to ensure consistent and effective delivery of the Arconic message globally.* Develop and recommend communication strategy, as well as provide support and training for global communications that target groups (such as union employees, U.S. employees, supervisors, retirees, etc.). As part of this, work on creative, cost effective solutions, either saving money or avoiding costs.* Design and develop all labor-related communications with the Arconic Employee Relations Council (ERC).* Supervise and manage employees to meet department's objectives as required.* Ensure that Arconic and its operations develop, drill and maintain effective crisis communications plans. Essential Knowledge and Skills* Excellent writing, editing, communication and presentation skills* Strong interpersonal skills that allow for persuasion and motivation of those who are not direct supervisory reports. * Ability to succeed in an independent work environment.* Ability to manage concurrent projects involving different business and resource units, messages and countries/cultures.* Ability and confidence to ask challenging questions to all levels of the organization, provide candid feedback and sound business advice, and keep information confidential.* Ability to motivate staff members and provide a work environment conducive to achieving department goals.* Thorough understanding of social and digital media and the relationship between internal and external communications* Excellent organizational skills with a keen eye for detail* Effective technology and organizational skills* Ability to effectively influence key stakeholders and build consensus to move strategy forward* Strong ability to establish and maintain relationships at all levels of the organization* Strong interpersonal skills and decision-making ability* Strong business and financial acumen* Proven ability to build strong, influential internal networks within a large organization in order to advance strategic business priorities* Ability to simultaneously manage multiple, highly-complex matters with numerous stakeholders #LI-KD1 Qualifications Basic Qualifications* Bachelor's degree in Communications, Public Relations, Media Relations, Journalism or English from an accredited institution * Minimum 10 years of experience in internal or external communications, public relations, newsroom or business media. * Minimum 10 years of experience in a corporate business environment. * Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Preferred Qualifications* Master's degree in Communications, Public Relations or Journalism. * Experience communicating to a manufacturing audience * Experience designing and implementing communication strategy in corporate communications, marketing communications, and/or government relations * Communications experience in multi-country, multi-location business * Experience handling communications for publicly traded companies * Experience managing large projects * Experience in crisis management * Understanding of evolving technologies used to improve communication effectiveness
Keywords: Arconic, Hampton , Director - Business Communications, Engineered Products and Solutions, Executive , Hampton, Virginia
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