Medical Assistant and Front Desk Supervisor

Company: RPC Company
Location: Midlothian
Posted on: June 28, 2025

Job Description:

Medical Assistant and Front Desk Supervisor - Midlothian, VA 23114 General and Surgical Dermatology REQUIRED EXPERIENCE Minimum 2 years of experience with Clinical Dermatology as an MA Minimum two years of work experience in a medical office Minimum one-year Supervisory experience Derm Scribing abilities & experience EMR : EMA for scribing a plus Payrange : $23.09/hr - $25.47/hr (based on experience) Shift : Monday to Friday, 8a - 5p (half-day Friday) Coordinates activities of Front Office, supervises staff in all receptionist functions Greets patient at check-in, answers questions, and provides assistance as necessary. Instructs new patients in completion of medical history and information forms and updates for returning patient’s demographics and insurance information, as needed, checking forms for completion and signature Confirms patients' insurance eligibility with patient, copying all pertinent information. Enters appropriate data into computer, retrieves data, types correspondence and reports. Generates encounter form and superbill. Compiles all information for visit, including referral information, and distributes to clinical staff. Prepares folders and maintains records of new patients, compiles medical charts, reports, and correspondence. Reviews medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing system. Prepares medical charts, encounter forms, and superbills for next day’s clinics. Greets patient at checkout window, answers questions, and provides assistance as necessary. Retrieves superbills, verifies demographic and insurance information. Enters appropriate data into computer, retrieves data, determines patient’s portion of payment due. Collects payments and posts payment to patient’s financial record in computer, generate receipt for patient. Schedules return appointments and provides patient with appointment card. Balances charges and payments for each physician with superbills and monies. Closes credit card machine. Submits balanced report, superbills and monies to supervisor to prepare deposit. Adjusts errors and resolves complaints. Management and organizational skills to support and leader this function Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations Interpersonal skills to support customer service, functional, and team mate support needs Able to communicate effectively in English, both verbally and in writing Mathematical and/or analytical ability for basic to intermediate problem solving Basic knowledge of medical billing coding, including CPT and ICD-9 coding, required. Basic knowledge of Medicare rules and regulations, preferred. Basic knowledge of medical billing procedures and medical insurance, including credit and collection procedures, required. Basic knowledge of medical accounts receivable collection procedures, including knowledge of insurance correspondence, required. Detail oriented, professional attitude, reliable Supervisory Responsibilities: Directly supervises employees in the Front Office. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. MEDICAL ASSISTANT DUTIES: The Medical Assistant is to provide assistance to the licensed-medical provider in multiple settings including the clinic and surgical settings. Serve as a patient advocate during patient exam and treatment Interview patients to obtain medical information and measure their vital signs, weight, and height. Show patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician. Record patients' medical history, medications, allergies, vital statistics and information such as test results in medical records. Ensure proper consent forms are obtained prior to preparing a patient for treatment Prepare and administer medications as directed by a physician following safety protocol of right dose, right patient, right route, right drug and noting expiration date Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing. Explain treatment procedures, medications, diets, wound care instructions and physicians' instructions to patients. Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing sutures. Under Provider direction, authorize drug refills and provide prescription information to pharmacies. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Inspects sterile items prior to opening and lay supplies out on sterile field in an organized manner Assist physician with surgical procedure while maintaining sterile field Assess the patient’s condition throughout the exam, procedure or surgery Responsible for cleaning room and medical equipment in between each patient and at the end of the day. Correctly disposes of infection waste and biohazard materials Change dressings on wounds. Contact medical facilities or departments to schedule patients for tests and/or admission. Inventory and assess the need for instruments, supplies and equipment while keeping the room stocked Perform routine laboratory tests and sample analyses. Performs accurate documentation of all procedures in a timely manner Responds to emergency situations based upon nursing standards, policies, procedures, and protocol by having knowledge of equipment and supplies and is familiar with their location Assist physicians in patient, employee, or visitor medical emergencies and ensure proper documentation per facility’s policy. Two (2) year experience in a medical setting, preferred and with Dermatology Thorough knowledge of medical terminology, required. Knowledge of sterile technique, anatomy, and medications Detail oriented, professional attitude, reliable Management and organizational skills to support the leadership of this function Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations HOW TO APPLY: If you are a Medical Assistant with at least 2 years of Clinical Dermatology and Front Office experience , APPLY NOW with an updated resume - Then, Call Leah @ 214-730-5175 to provide interview availability & be reached out to ASAP FULL LIST OF BENEFITS

Keywords: RPC Company, Hampton , Medical Assistant and Front Desk Supervisor, Healthcare , Midlothian, Virginia