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Hotel General Manager

Company: The Barefoot Mailman
Location: Ocean City
Posted on: May 11, 2022

Job Description:

Job Description The Barefoot Mailman is seeking for an experienced Hotel General Manager. We are located in Ocean City Maryland near our sister hotel of The Castle in the Sand. Our 28 room pet friendly property has been part of the Showell Family since 1984. The Hotel General Manager will coordinate and oversee the daily operations, providing excellent customer service and accommodations to our guest. Requirements: Pre-employment background check. Weekend /holiday availability is required. Pet friendly. Duties/ Responsibilities: Interview, hire, train, motivate and coach staff to create a high level of service and positive work environment. Oversee day-to-day operations. Manage hotel and OTA reservations. Review audit daily. Issue assignments to staff and ensure that they are completed timely and accurately. Inspecting guest rooms. Create and manage employee schedule understanding the impact of labor cost. Handle discipline and termination of employees in accordance with hotel policy. Review and submit payroll. Coordinate services with outside suppliers, vendors and event planners. Remain highly visible and ready to resolve issues. Create and maintain relationships with guests. Report and follow maintenance issues to make sure they are addressed in a timely manner. Promote accident prevention to minimize liabilities. Ensure compliance of safety regulations. Perform routine physical tasks commonly associated with the hotel industry. Perform frequent property inspections during each shift. Maintain communication and coordinate pool duties in house and with Castle management. Perform other related duties as assigned. Qualifications/ Skills: High School Diploma or Equivalent. 3 or more years management experience in Hotel Operations and Hospitality Industry. C.P.O Certification preferably. Must be able to multi-task and work independently, prioritizing as appropriate. Have knowledge of the town places to go and the current events. Ability to follow instructions in accordance with Human Resources program and guidelines. Experience with hotel reservation software, preferably Room Master. Knowledge of Word, Excel and PowerPoint. Strong analytical and problem-solving skills. Exceptional leadership and supervisory skills. Excellent customer service skills. Excellent verbal and written communication skills. Outstanding organizational skills and attention to detail. Ability to work efficiently and effectively in high pressured situations. Ability to manage differing personalities and cultures within the establishment. Must be able to multi-task and work independently, prioritizing as appropriate. Have knowledge of the town places to go and the current events. Ability to work in a pet friendly environment. Ability to lift up to 15 pounds at times. Flexible Schedule.

Keywords: The Barefoot Mailman, Hampton , Hotel General Manager, Hospitality & Tourism , Ocean City, Virginia

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