Restaurant Shift Leader
Company: MOD Pizza
Location: Hampton
Posted on: May 15, 2022
Job Description:
At MOD, everyone is free to be themselves and everyone has an
equal opportunity to pursue their hopes and dreams. We embrace
individuality, support human growth, and recognize the value in
second chances. Welcome to MOD!SummaryAs a Captain (shift leader),
you directly influence the success of MOD by assisting the store
General Manager execute store operations during scheduled shifts. A
key part of the role is to lead MOD Squad members on your assigned
shift and delegate tasks so that the MOD experience is achieved and
maintained for Squad and customers. As a MOD Squad Captain your
objective is to live, teach, and demonstrate the MOD purpose in all
interactions.Perks
- Competitive hourly rate plus tips
- Flexible shifts
- Free meal per shift
- 50% off when dining with guests when off shift
- Training and education at work
- Opportunities for career development and promotion
- Access to employee support
- Awesome MOD swag: t-shirts, bandanas, stickers, etc.
- Benefits for eligible Squad Key Responsibilities
- Show Grit, Growth, Generosity, and Gratitude
- Lead MOD Squad members on your assigned shift and delegate
tasks so that the MOD experience is achieved and maintained for
Squad and customers
- Problem solve to improve shift execution
- Lead by example
- Share your knowledge with others to encourage and champion
teamwork and operational success
- Act as the food safety leader and ensure food quality,
accuracy, and cleanliness in both back of house (BOH) and front of
house (FOH)
- Ensure all food, pans, utensils & equipment look
phenomenal
- Get to know your customers and build community
relationships
- Maintain a uniquely MOD experience in the lobby with your
demeanor, volume of music, comfy temperatures, and cleanliness
standards
- Build brand dedication through outstanding service
- Create shift goals and share with the Squad
- Execute your shift to all Open/Shoulder/Closing shift
guidelines
- Coordinate all cash handling policies and procedures
- Respond quickly and effectively to all emergency
situations
- Coach in the moment when standards are not being met and
celebrate when they are
- Be encouraging of your team even with the seas are rough. Help
where you are best needed and celebrate successes! Basic
Qualifications
- 1 year of leadership experience or 3+ months in a role with the
MOD Squad Reliable transportation
- Problem-solving abilities Preferred Qualifications
- Experience in a retail or restaurant environment
- High school education or GED
- Cash-handling skills Physical RequirementsAs a member of our
Squad, you will be working in a kitchen environment, rotating
between front and back of house. This requires walking, bending,
twisting, reaching, stooping, kneeling, crouching, pushing and
pulling to handle or move objects weighing up to 50 pounds. You
will also be asked to operate hand-held appliances and simple
kitchen equipment (industrial can opener, dough press, industrial
dishwasher, etc.). Depending on the location, you may need to go up
and down stairs. The ability to communicate and exchange
information with coworkers and others is also required. The ability
to comply with all public health requirements, including wearing a
mask, is required.Working Conditions--- High noise levels due to
operations, customers and overhead music (including, but not
limited to, rock, punk and alternative)--- May be indoor or outdoor
setting depending on store (varied weather conditions are
expected); including delivering order curbside to the customer---
Will work near moving or mechanical parts--- Varying schedule to
include evenings, holidays and extended hours as business
dictates--- Must be authorized to work in the United States We make
pizza so we can serve people Want to help us spread MODness---?
Apply today!This Job Description is not intended to be
all-inclusive. We all may be assigned other related duties as
assigned to meet the ongoing needs of the organization.MOD Pizza is
an Equal Opportunity Employer. The full statement is available on
the career site.Key words: restaurant, customer service, fast food,
server, waitress, waiter, pizza, kitchen, shift leadPERKS
- Free meal each shift (50% off when dining with guests - off
shift)
- Access to employee support & development
- Awesome MOD swag: t-shirts, bandanas, stickers, etc. COMMUNITY
Giving back is part of the MOD culture. Throughout the year, you
and other MOD Squad members have opportunities to give back to the
community - what we call "Spreading MODness." This includes
participating in fundraisers, packing meals for families struggling
with hunger, and sponsoring other activities in your area. Bridge
Fund We offer access to emergency support programs to help MOD
Squad Members in need. Anyone can apply to access the Bridge Fund,
which offers assistance when an unexpected hardship occurs. It's
MODs helping MODs.Nearest Major Market: Hampton Roads Job Segment:
Food Service, Kitchen, Hospitality
Keywords: MOD Pizza, Hampton , Restaurant Shift Leader, Hospitality & Tourism , Hampton, Virginia
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