Customer Service Representative
Company: Zaktos
Location: Lancaster
Posted on: June 23, 2022
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Job Description:
Zaktos is a designing company that focuses on creating a unique
experience for every client and making their dreams a reality. We
work on both interior and exterior, commercial and residential. Our
mission is to make our clients' vision become a reality. The main
responsibility of our Customer Service Representative is to provide
an exceptional customer service experience in a timely manner and
provide resolution to our clients inquiries and concerns as well as
work alongside them to create a personalized experience. Our goal
is to ensure excellent service standards while maintaining high
customer satisfaction. This position offers an opportunity to grow
and establish a career from within. We are looking for someone that
has creativity, passion and likes to interact with people. A
variety of shifts are available for this position. Basic
qualifications: Availability to work from home and/or in person
Industry experience is a plus but not a requirement, we provided
training High school diploma Bilingual is a plus Job Requirements:
Responsibilities: Provide a personalized experience for every
single client through product expertise and outstanding service
Have a thorough understanding of our products and services Helping
clients design custom solutions to fit their specific needs Keep
records of customer interactions, process customer accounts and
file documents Manage all phases of the client experience from
initial contact through product delivery Represent our brand
through communication, personal appearance and professionalism
Build sustainable relationships of trust with clients through open
and interactive communication
Keywords: Zaktos, Hampton , Customer Service Representative, Hospitality & Tourism , Lancaster, Virginia
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