Customer Service Representative

Company: Zaktos
Location: Lancaster
Posted on: June 23, 2022

Job Description:

Zaktos is a designing company that focuses on creating a unique experience for every client and making their dreams a reality. We work on both interior and exterior, commercial and residential. Our mission is to make our clients' vision become a reality. The main responsibility of our Customer Service Representative is to provide an exceptional customer service experience in a timely manner and provide resolution to our clients inquiries and concerns as well as work alongside them to create a personalized experience. Our goal is to ensure excellent service standards while maintaining high customer satisfaction. This position offers an opportunity to grow and establish a career from within. We are looking for someone that has creativity, passion and likes to interact with people. A variety of shifts are available for this position. Basic qualifications: Availability to work from home and/or in person Industry experience is a plus but not a requirement, we provided training High school diploma Bilingual is a plus Job Requirements: Responsibilities: Provide a personalized experience for every single client through product expertise and outstanding service Have a thorough understanding of our products and services Helping clients design custom solutions to fit their specific needs Keep records of customer interactions, process customer accounts and file documents Manage all phases of the client experience from initial contact through product delivery Represent our brand through communication, personal appearance and professionalism Build sustainable relationships of trust with clients through open and interactive communication

Keywords: Zaktos, Hampton , Customer Service Representative, Hospitality & Tourism , Lancaster, Virginia