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Retail Lending Officer

Company: Old Point Trust & Financial Services
Location: Hampton
Posted on: November 23, 2022

Job Description:

Under minimal direction, responsible for reviewing, preparing and underwriting consumer loans, purchase mortgages, indirect loans or small business loans. Work requires comprehensive knowledge and understanding of lending. Work involves the ability to effectively communicate with all lending areas of the bank.

Essential Functions

Assists as the policy and procedure expert for all consumer loans.

Maintains loan pipeline and other lending reports.

Coordinates Consumer Lending's participation with ERM.

Recommends changes to consumer lending policies and procedures; lending limits, terms, conditions and rates; and loan officer lending authorities.

Provides assistance to lending officers on all consumer loans; approves consumer loans within established lending authority.

Assists in training consumer lenders; ensures that all lending personnel are knowledgeable in consumer products and services.

Review consumer loan packages for underwriting accuracy and recommend approvals.

Handles employee and officer loan requests.

Accountable for the understanding of and adherence to operational controls, policies, procedures and processes to ensure compliance with bank policies and related laws and regulations

Performs other related duties as assigned.

Position Requirements (Knowledge/Skills/Abilities

Knowledge of lending legal and regulatory standards, and required loan documentation.

Knowledge of consumer lending and residential lending practices.

Knowledge of financial institution lending software (Fiserv preferred)

Intermediate level knowledge of MS Office with the ability to learn other job specific software applications

Skill in analyzing situations and applying critical thinking in order to resolve problems and decide on courses of action.

Strong written and oral communication skills and ability to distill and convey information in a compelling manner.

Skill in adopting technological advancements and facilitating into current and future responsibilities.

Ability to anticipate, monitor, and meet the needs of customers (internal and external) and respond in an appropriate manner.

Ability to build and maintain effective and constructive working relationships, partnerships or networks of contacts with people who are, or might someday be, instrumental in achieving work-related goals.

Ability to interpret policies and procedures, loan contracts with an understanding of credit reports, financial statements and loan documentation along with strong analytical skills.

Ability to express oneself clearly in conversations and interactions with others

Ability to express oneself clearly in business writing

Ability to make sound transactional decisions to ensure policies and directives are met.

Ability to prioritize and make timely decisions in a fast-paced production environment.

Ability to work independently and take ownership of personal performance and development.

Ability to work collaboratively, communicate effectively and have positive relationships with customers (internal and external).

Possesses the drive to work towards a standard of excellence.

Obtain/maintain NMLS certification or keep current


Bachelor's degree in business, finance or accounting; or equivalent combination of education, training, and experience.

A minimum of three years' experience in Lending (financial institution preferred).

Previous experience in a Retail Lending Officer or similar role preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel and talk or hear and occasionally required to stand, walk, reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision requirements for the job include close vision (at 20 inches or less) and the ability to recognize colors.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is typically indoors and in an office setting. The noise level within the work environment is typically moderate.

The specific statements shown in each section of this position description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

Keywords: Old Point Trust & Financial Services, Hampton , Retail Lending Officer, Hospitality & Tourism , Hampton, Virginia

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