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Customer Service Associate

Company: Smart Solutions Inc
Location: Hampton
Posted on: May 20, 2023

Job Description:

Description

We have an immediate need for a Customer Service Associate to train with our intuitive team and represent our revered roster of clients. In this role, the Customer Service Associate will implement interactive marketing strategies while educating customers on our clients' products and services.

Responsibilities

  • Attend daily strategy meetings educating you on product knowledge
  • Observe customer interactions demonstrated by senior team members
  • Emulate best practices while prospecting new customers
  • Break the ice with members from all demographics and relate products to their needs
  • Adapt to changes and obstacles with professionalism and positivity
  • Clarify questions about products and overturn objections
  • Guide customer through the sales cycle and ensure a pleasant experience
  • Express insights and feedback to team members and senior leadership Requirements
    • Strong sense of compassion, empathy, and integrity
    • Conscientious work ethic with self discipline
    • Excels under pressure and in fast paced environments
    • Resourceful and solutions oriented
    • Proficient verbal communication skills
    • Motivated by collaborative and individual goals
    • Sociable and eager to reach out to others

Keywords: Smart Solutions Inc, Hampton , Customer Service Associate, Hospitality & Tourism , Hampton, Virginia

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