Training Specialist
Company: Argent Federal Credit Union
Location: Chester
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Role Purpose The Training
Specialist is responsible for planning and implementing employee
education and training programs that align with the strategic plan
of the credit union. This role ensures ongoing employee development
reflects strategic priorities and delivers quality service to our
members. Essential Duties and Responsibilities 1. Evaluate training
needs and make recommendations for training programs through
observation, management and staff discussions, employee surveys,
and other relevant resources. 2. Develop and administer training
programs, including classroom training, shadowing, and e-learning,
for current staff and new hires. 3. Create training activities that
foster interactive participation and use of current technologies.
4. Conduct workshops on new products, policies, and procedures for
all staff roles. 5. Update training materials for all staff roles
as needed. 6. Assist in developing and implementing procedure
manuals for various operational areas. 7. Create, administer, and
evaluate competency tests for all staff roles. 8. Maintain accurate
employee training records. 9. Research and evaluate training
methods and content to identify improvements and new opportunities.
10. Stay informed about trends and best practices in training
through ongoing professional development, including reading,
courses, seminars, and networking. 11. Evaluate and coordinate
outsourced training programs and vendors to supplement internal
offerings. 12. Contribute to the development and execution of
Argent’s Annual All Staff Development Day. 13. Demonstrate
proficiency with the credit union Intranet. 14. Actively
participate in staff meetings to stay aware of organizational
initiatives, promotions, policies, and compliance issues, and
suggest improvements. 15. Pursue ongoing personal and professional
development through internal and external resources. 16.
Collaborate as a team member to achieve the credit union’s mission
and goals. 17. Maintain a professional work environment and
appearance. 18. Perform additional duties and responsibilities as
assigned.
Keywords: Argent Federal Credit Union, Hampton , Training Specialist, Human Resources , Chester, Virginia
