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Remote Software Customer Success Associate

Company: VirtualVocations
Location: Hampton
Posted on: June 24, 2022

Job Description:

A software development firm is in need of a Remote Software Customer Success Associate.

Core Responsibilities Include:
Providing advice and guidance to team of analysts
Actively tracking bot performance and driving ROI for clients
Being a key contributor in product development and success
Must meet the following requirements for consideration:

2 - 4 years of experience in support or analytical functions related to information services or a product based company
Great experience working in Data & Analytics
Ability to analyze complex situations and to derive workable actions
Basic understanding of how chatbots work
Ability to derive insights from data and build an actionable strategy based on analysis

Keywords: VirtualVocations, Hampton , Remote Software Customer Success Associate, IT / Software / Systems , Hampton, Virginia

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