Client Support Systems Administrator - 9073

Company: FEDITC LLC
Location: Hampton
Posted on: May 3, 2021

Job Description:

Job DetailsJob LocationHampton - Hampton, VAPosition TypeFull TimeEducation Level4 Year DegreeJob ShiftDayDescriptionFEDITC is seeking a Client Support Systems Administrator to work in the Hampton, VA area. United States Citizenship and an active TS/SCI DoD Security Clearance is required to be considered for this position. Responsibilities:Maintain workstations and applications associated with 27 IS/SCO Network and Communication architectures to include Windows Workstations. Facility-wide NIPRnet, SIPRnet, and Langley campus-wide JWICS and NSAnet infrastructures support.Provide Tier 1 and Tier 2 support based on industry standards to support clients for all system problems and anomalies. Submit, track, assign, troubleshoot, fix and/or close trouble tickets and new requirements submitted via applicable electronic requirements and problem reports systems. Timelines depicted in PWS section 4.4.Prepare workstations for security accreditation and security compliance inspections.Install, configure, test, and maintain Windows operating systems, to include System (OS), and application software patches and service packs on workstations and laptops.Perform Tier 1 and Tier 2 user account, group, and home directory creation and maintenance for users, workstations, laptops, and member servers, in coordination with 27 IS ISSM/ISSO and/or 480 ISR Wing ISSO.Issue new user accounts and certificates on SIPRnet and JWICS as a Trusted Agent (TA). Perform user account troubleshooting to include user Common Access Cards and SIPR Tokens.Perform printer software configuration and maintenance.Analyze and resolve problems associated with workstation and member server hardware, operating systems, applications software, and 27 IS ISSM/ISSO and /or 480 ISR Wing ISSO identified security related issues while adhering to requirements and guidelines.Prepare, test, and implement local scripts to simplify system tasks.Perform local back-up and recovery procedures utilizing and managing media backup storage devices.Provide test and evaluation support for new technology. Prepare reports detailing the results of the test and evaluation including specific recommendations.Evaluate and recommend improvements to the security configuration of member workstation computer systems by electronic and manual review methods.Draft, edit, maintain and provide input to local Standard Operating Procedures (SOP).Attend meetings, on-site conferences, teleconferences and briefings as requested by Government. Provide meeting minutes or reports. Contractor shall provide system software and hardware architecture acclimation to selected government/military personnel, as requested Provide weekly status report. Experience/Skills:Computer/hardware/software troubleshooting and help desk support; hands-on experience with Microsoft Windows operating platforms; experience in imaging workstations and laptops to the current standard desktop configurations (SDC).Certifications:Technical (IAT) IIClearance:Active Top Secret SCI Security Clearance is required. Must be a US Citizen and pass a background check.Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC'S Client(s)/Customer(s)/Prime contractor(s).FEDITC, LLC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. FEDITC, LLC. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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