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IT Subject Matter Expert - Network Monitoring/Functional Area Lead

Company: Nana Regional Corporation
Location: Hampton
Posted on: May 3, 2021

Job Description:

IT Subject Matter Expert - Network Monitoring/Functional Area Lead Description Akima Global Technology (AGT) is a technology solutions, program management and support company that collaborates with technology partners and the federal government to deliver IT, management, staffing, recruiting, contracting and logistics services. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company's profits go back to our more than 14,000 Iupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment. Job Summary: The IT SME Functional Area Lead Network Monitoring provides high-level subject matter proficiency for work described in the task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems that require extensive knowledge of the subject matter for effective implementation. The Network Monitoring team utilizes tools such as SolarWinds, Smarts, and SCOM to monitor the network and provide proactive and reactive identification of network infrastructure problems across the enterprise. The team follows and executes established Network Monitoring procedures to quickly identify and resolve network incidents, which negatively impact the enterprise capabilities and reports network status to Network Operations Controllers, as events unfold and track incidents to resolution. This project operates 24x7x365 operations, day, evening, night and weekend shifts. Candidates must be willing to work shifts. Responsiblities: Strong communications skills (message management). Participate in weekly site team lead meetings and disseminate messages to be shared with functional area employees. Represent IAFNOS from a functional area perspective in daily meetings, functional area summits and ensure project and functional area messaging is communicated clearly and professionally, emphasizing a single IAFNOS team (meaning all locations, not just one) when speaking. Supervise functional area team, provide performance feedback, training, mentoring, and develop and communicate each team members growth path and provide continual feedback on progress of employee's progress toward this growth path. Work with other locations to build a culture of a unified team environment. Advise management on employee's progress, or lack thereof toward the growth path defined to the employee and other observations regarding each employee's performance. Develop, coordinate and communicate shift schedules, ensure shift coverage requirements are met as well as TPI, clearance compliance per shift and ensure employees do not feel stuck on a shift. Ensure that as attrition occurs that remaining employees are considered for promotion prior to communicating staffing needs to the site lead. Manage timesheets and employee leave schedules. Participate and encourage employee appreciation initiatives. Create and maintain an environment conducive to employees feeling comfortable expressing concerns or issues. Qualifications Minimum Qualifications: 12 years of experience Bachelor's degree or equivalent Administer, operate, manage, establish, configure, optimize, and monitor enterprise level applications and tools for monitoring management. Responsible for administering network monitoring capabilities using government-provided monitoring tools (Orion Solarwinds, Microsoft SCOM, NetIQ AppManager) on large classified and unclassified network enterprises. Install, Configure and Troubleshoot of network monitoring capabilities in an enterprise environment. Experience with Windows server 2012/2016 systems administration, database management, and general networking knowledge, basic understanding of Microsoft SQL and ability to troubleshoot / analyze data using information from multiple sources are required. Certifications Required: Must meet DoD 8570 requirement IAT Level II, CompTIA Security or equivalent (no exceptions) MCSA SQL Server 2012 (or greater). Clearance: The successful candidate must be a US citizen and able to hold a DoD Secret security clearance; Top Secret Preferred. The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis. The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website. Please do not use the dedicated email or phone number above to inquire on the status of your job application. In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application. Job: Program & Project Management Primary Location: US-VA-Hampton Shift: Day Job Req ID: AGT00123

Keywords: Nana Regional Corporation, Hampton , IT Subject Matter Expert - Network Monitoring/Functional Area Lead, Other , Hampton, Virginia

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