**IT Subject Matter Expert/Functional Area Lead - Microsoft
**Akima Global Technology (AGT)** is a technology solutions,
program management and support company that collaborates with
technology partners and the federal government to deliver IT,
management, staffing, recruiting, contracting and logistics
services. Our personnel enjoy competitive benefits packages and
challenging roles in work environments committed to innovation,
diversity and opportunity for career growth. As an Alaska Native
Corporation (ANC), 100% of our company's profits go back to our
more than 14,000 Iupiat shareholders that have resided near and
above the Arctic Circle for more than 10,000 years. Our business
helps support their way of life and contributes to the survival of
a culture that has thrived in a challenging environment.
Primary responsibilities for the Functional Area Lead consist of
the operation, maintenance and troubleshooting of a Microsoft
Office 365 exchange mail environment enterprise environment
(>3000 users). Additional responsibilities include supporting
the Blackberry/Good Mobile Technology environment. The candidate
will provide systems administration responsibilities across a wide
array of technical services. This project operates 24x7x365
operations, day, evening, night and weekend shifts. Candidates must
be willing to work shifts.
+ Strong communications skills (message management).
+ Participate in weekly site team lead meetings and disseminate
messages to be shared with functional area employees.
+ Represent IAFNOS from a functional area perspective in daily
meetings, functional area summits and ensure project and functional
area messaging is communicated clearly and professionally,
emphasizing a single IAFNOS team (meaning all locations, not just
one) when speaking.
+ Supervise functional area team, provide performance feedback,
training, mentoring, and develop and communicate each team members
growth path and provide continual feedback on progress of
employee's progress toward this growth path.
+ Work with other locations to build a culture of a unified team
+ Advise management on employee's progress, or lack thereof
toward the growth path defined to the employee and other
observations regarding each employee's performance.
+ Develop, coordinate and communicate shift schedules, ensure
shift coverage requirements are met as well as TPI, clearance
compliance per shift and ensure employees do not feel stuck on a
+ Ensure that as attrition occurs that remaining employees are
considered for promotion prior to communicating staffing needs to
the site lead.
+ Manage timesheets and employee leave schedules.
+ Participate and encourage employee appreciation
+ Create and maintain an environment conducive to employees
feeling comfortable expressing concerns or issues.
The operation, maintenance and troubleshooting of a Microsoft
Office 365 Exchange mail enterprise environment (>3000 users).
Additional responsibilities include supporting the Blackberry
(Previously Good Mobile) Technology environment. The candidate will
provide systems administration responsibilities across a wide array
of technical services.
Duties include: Installation/Configuration of Microsoft
Exchange, Implementation and management of Exchange High
Availability technologies (e.g. DAG's, Clustering), Practical
knowledge of SMTP routing, Active Directory/LDAP, and DNS, Mail
Routing, Exchange and SMTP Troubleshooting, IIS (Internet
Information Services) Administration, Troubleshooting, Remote
Server, Application Mail Relay, Backup and Restore, Disaster
Recovery concepts and Patch Management.
This position requires the candidate have experience with the
following products, Scripting (PowerShell), Microsoft SQL Server,
Dell PowerEdge Server management, BIND/WINS Management, Symantec
Mail Security Products, MCSA/MCSE - Windows Server 2016/2019-
Messaging, MCITP - Windows Server 2008- Messaging, Enterprise
Virtualization and Migration Exchange Server Migration (to include
+ Bachelor's degree or equivalent experience
+ 12 years of experience
+ Must have 1 to 4 years working experience and intimate
proficiency with Microsoft Exchange administration and
troubleshooting in a large-scale, enterprise, multi-site
+ Must have 3 years work experience supporting, maintaining and
administering core Microsoft technologies including Windows Server
+ In depth understanding of Exchange mailboxes, distribution
lists and contacts
+ Sound working knowledge of Internet/Intranet technologies
including security features.
+ Working knowledge of network infrastructure and operations,
including switching, routing, Ethernet, TCP/IP and knowledge of
remote access technology.
+ Thorough knowledge of Active Directory (managing users
computers, groups and contacts)
+ Excellent customer service and telephone skills, and
experience in a professional service environment, with
responsibility for supporting multiple applications and network
+ Microsoft Exchange Server, Mobile messaging technologies:
Blackberry (Previously Good Mobile Technologies), Blackberry
Enterprise Server, is strongly desired.
+ Collaboration; Microsoft OCS and Lync
+ DoD 8570 requirement IAT Level II, Security or equivalent (no
+ MCSA SQL Server 2012 or greater.
+ MCSE Productivity.
+ Possess a DoD Secret Security clearance, Top Secret
The duties and responsibilities listed in this job description
generally cover the nature and level of work being performed by
individuals assigned to this position. This is not intended to be a
complete list of all duties, responsibilities, and skills required.
Subject to the terms of an applicable collective bargaining
agreement, the company management reserves the right to modify,
add, or remove duties and to assign other duties as may be
necessary. We wish to thank all applicants for their interest and
effort in applying for the position; however, only candidates
selected for interviews will be contacted.
_We are an equal opportunity employer. All applicants will
receive consideration for employment, without regard to race,
color, religion, creed, national origin, gender or gender-identity,
age, marital status, sexual orientation, veteran status,
disability, pregnancy or parental status, or any other basis
prohibited by law._
We are committed to Equal Employment Opportunity and providing
reasonable accommodations to applicants with physical and/or mental
disabilities. If you have a physical and/or mental disability and
are interested in applying for employment and need special
accommodations to use our website to apply for a position please
contact, Recruiting Services at email@example.com or
571-353-7053. Reasonable accommodation requests are considered on a
The dedicated email and telephonic options above are reserved
only for individuals with disabilities needing accessibility
assistance to apply to an open position using our website.
Please do not use the dedicated email or phone number above to
inquire on the status of your job application.
_In order for our company to stay compliant with government
regulations, please apply on line. Please DO NOT email resumes or
call in lieu of applying online unless you have a physical and/or
mental disability and need assistance with the online
**Job:** Information Technology
**Primary Location:** US-VA-Hampton
**Shift:** Day Job
**Req ID:** AGT00127