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Team Lead (Hardware and Infrastructure)

Company: Abacus Technology
Location: Hampton
Posted on: May 3, 2021

Job Description:

Abacus Technology is seeking a Team Lead to oversee a team providing hardware, maintenance, and infrastructure support for the 480th Intelligence Surveillance and Reconnaissance Wing at Joint Base Langley-Eustis. This is a full-time position.

Lead a team providing system, hardware, and infrastructure support. Troubleshoot, install, relocate, and remove client workstations, VoIP phones, video teleconferencing equipment, servers, printers, and peripherals, including, monitors, keyboards, mice and any other associated equipment and wiring. Perform both remedial and preventative maintenance in accordance with the OEM recommendations, AF policy, directives, and regulations pertaining to the 480th ISRW mission. Execute warranties for IT maintenance. Adhere to Electrostatic discharge (ESD) handling procedures and policy. Perform the installation, relocation, and removal of network infrastructure cabling for onsite buildings. Perform the installation, relocation, and removal of network infrastructure patch cables. Support Government personnel with site surveys for new installations, reconfigurations, equipment decommissioning, and/or removals. Install, relocate, and remove cabling for supported systems IAW Department of Defense (DoD) and AF requirements. Troubleshoot and resolve cabling issues. Maintain, install, relocate and remove client workstations, servers and peripherals, including, monitors, keyboards, mice and all other associated peripherals; perform the installation, relocation, and removal of all network infrastructure cabling, to include inside plant infrastructure and patch cables; perform the remedial and preventative maintenance of all servers, workstations, data repositories and systems. Maintain good housekeeping, installing wiring in conveyances whenever available and removing trash and debris after preforming work. Other contract support duties shall include shipping and receiving of computer and IT related products.

5+ years experience in infrastructure support including experience in a lead or supervisory role. Bachelors degree in a related field desired. Must be A+ certified or be able to obtain the certification within 6 months of hire. Experience with information systems maintenance, repair and troubleshooting of computers, monitors, printers, cabling, and audiovisual equipment. Able to operate in a customer focused and professional manner that ensures the services are technically proficient and provided courteously. Must be able to obtain a courier card to transport classified material as needed. Must possess a valid drivers license in order to operate government owned vehicles. Must be a US citizen with an active Top Secret clearance and SCI access (TS/SCI).

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.


Keywords: Abacus Technology, Hampton , Team Lead (Hardware and Infrastructure), Other , Hampton, Virginia

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