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SCCM Patching - IT SME Functional Area Lead

Company: Agt
Location: Hampton
Posted on: November 22, 2021

Job Description:

DescriptionAkima Global Technology (AGT) is a technology solutions, program management and support company that collaborates with technology partners and the federal government to deliver IT, management, staffing, recruiting, contracting and logistics services. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company's profits go back to our more than 14,000 Iupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.Job Summary:The IT SME Functional Area Lead for SCCM Patching provides high-level subject matter proficiency for work described in the task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems that require extensive knowledge of the subject matter for effective implementation. The System Center Configuration Management (SCCM) or Current Branch technician's primary responsibilities include providing technical support and deployment of software on clients and servers throughout the Air Force enterprise environment. This project operates 24x7x365 operations, day, evening, night and weekend shifts. Candidates must be willing to work shifts.The successful candidate will provide enterprise level technical support in SCCM Current Branch and patch management. The SCCM Lead will act as one of the primary patch technicians in an enterprise (> 3000 users) environment using advanced technical troubleshooting tools and applications for problem resolution for the enterprise.Responsibilities:Strong communications skills (message management).Participate in weekly site team lead meetings and disseminate messages to be shared with functional area employees.Represent IAFNOS from a functional area perspective in daily meetings, functional area summits and ensure project and functional area messaging is communicated clearly and professionally, emphasizing a single IAFNOS team (meaning all locations, not just one) when speaking.Supervise functional area team, provide performance feedback, training, mentoring, and develop and communicate each team members growth path and provide continual feedback on progress of employee's progress toward this growth path.Work with other locations to build a culture of a unified team environment.Advise management on employee's progress, or lack thereof toward the growth path defined to the employee and other observations regarding each employee's performance.Develop, coordinate and communicate shift schedules, ensure shift coverage requirements are met as well as TPI, clearance compliance per shift and ensure employees do not feel stuck on a shift.Ensure that as attrition occurs that remaining employees are considered for promotion prior to communicating staffing needs to the site lead.Manage timesheets and employee leave schedules.Participate and encourage employee appreciation initiatives.Create and maintain an environment conducive to employees feeling comfortable expressing concerns or issues.QualificationsMinimum Qualifications:12+ Years of Experience.Bachelor's degree or equivalent experience.Excellent problem solving, customer service, and professional written communications skills. Must possess the ability to work independently and as part of a team of SCCM technicians. Candidate will have the ability to actively participate in team projects and goals by proposing and implementing solutions.Technical Requirements Systems Center Configuration Manager (SCCM):Must have 1 to 4 years working experience supporting, maintaining and administering core Microsoft technologies in a Microsoft Windows Server 2012/2016 environment.Experience with SCCM, SCCM Current Branch/SMS or related patching products in an enterprise environment.Solid understanding of client/server systems to include Windows Server 2012/2016, and networking fundamentals.A strong knowledge and technical proficiency managing enterprise environments using Microsoft (SCCM) and SQL- both management and querying.Be able to troubleshoot SCCM effectively and understand the patch management, software distribution and logging processes. Have strong skills using Microsoft Management technologies, to include Active Directory services (AD) and Windows Server Update Services skills (WSUS) skills. Preferred Skills:Applicants need good working knowledge and experience with:Creating Batch filesUnderstanding SCCM/WSUS log filesDeploying Software in a WSUS environmentSCCM ComponentsBuilding Queries CollectionsCreating Packages AdvertisementsUsing SQL to build ReportsTroubleshooting SCCM clientsSCCM PermissionsClustering, scripting e.g. VB or PowerShell, WMI and IIS. Virtualization of operating systems and applications (VMware, VSphere, App-V).Certifications Required: DoD 8570 requirement IAT Level II, CompTIA Security + or equivalent (no exceptions).Microsoft Certified Technology Specialist (MCTS) Administering and deploying System Center 2012 (or greater) Configuration Manager.Clearance:Possess a DoD Secret security clearance (Required). The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website. Please do not use the dedicated email or phone number above to inquire on the status of your job application.In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.by Jobble

Keywords: Agt, Hampton , SCCM Patching - IT SME Functional Area Lead, Other , Hampton, Virginia

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