QUALIFIED DCJS CERT ARMED SECURITY COORDINATOR
Company: Top Guard Security
Location: Hampton
Posted on: September 17, 2023
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Job Description:
QUALIFIED DCJS CERT ARMED SECURITY COORDINATORJOB
DESCRIPTIONPosition: SECURITY COORDINATORDepartment:
OperationsReports To: Account Manager/Director OperationsPosition
SummaryThe position is responsible for the day-to-day operational
management of an assigned client with the company. Responsible for
oversight of and being able to perform the functions of the
Security Coordinator.We will accept walk in applicants on Monday
Sept 18 from 9am-1pm. If you qualify we will gladly talk about this
position. We are located at 131 Kings Way Hampton, VAEssential Job
Functions:Liaison between Top Guard and the client and in-house
security team by way of phone calls, in person on-site meetings,
and email.Maintains communication with the officers when it comes
to open enrollment, DCJS, uniform issues, clocking in and out,
etc.Assists with properly staffing the site to include special
events as required to ensure officers are in proper uniform and
show up on time.Interview and hire qualified applicants to fill
open post positions following company guidelines and regularly
evaluate employee performance.Create and monitor weekly schedules
for siteHandle and assist with call offs and NCNSHandle and assist
with administrative tasks to include PSC's, Terms, Team Time
Review, Time Off Requests, etc.Handle and assist with site
employee's attendance and performance issues.Handle and assist with
interviews, and the hiring of qualified applications to fill open
post positions following company guidelines along with evaluating
employee performance.Primary client contact for assigned portfolio.
Responsible for regular face to face client interaction and
proactive resolution of any operational issues at assigned client
locations. Maintain ongoing and proactive client contact, including
site visits, attending client-initiated meetings, timely response
and follow-up to client communications, phone calls, lunches and
other client special events.Perform additional projects or tasks as
may be directed by the Account Manager or Senior Operations
Manager.May be required to drive to client sites to address
scheduling or employee issues on an as needed basis and provide own
reliable transportation for such.Current approved QA uniform
require attireRespond to minor incidents that occur, ensuring
appropriate action is taken, all reports are properly completed,
and appropriate parties are notified in a timely manner. May be
responsible for writing a report of the situation or assisting with
an investigation, as directed.Other duties as
assigned.Qualifications:Minimum 3 - 5 years of professional-level
experience required, managing non-exempt employees in a fast-paced,
service organization.Prior experience in the security industry, law
enforcement, military and/or customer service highly
desired.Experience in scheduling, operations and/or employee
management in a service-related industry a plus.Must be able to
secure and maintain a valid Department of Criminal Justice Service
(DCJS) Guard License.Must have and maintain an unexpired state
driver's license with a driving record that meets Top Guard's
driving record matrix and have the ability to safely operate a Top
Guard vehicle.Will be required to drive to client sites for client
visits, quality assurance checks, and to address scheduling or
employee issues as needed basis. Must provide own reliable
transportation for travel.Ability to write effective and concise
reports and document operations and security officer facts and
circumstances, investigations, and counseling sessions. Must be
able to effectively communicate coaching, counseling, corrective
actions, and termination meetings in a professional manner in
accordance with company standards.Required Knowledge, Skills and
Abilities essential to job functions:Demonstrate working knowledge
of personal computers and Microsoft Office softwareAbility to learn
and efficiently operate various timekeeping. payroll, and guard
management programs, such as WinTeam, eHub and
CompleteReport.Energetic and focused personality with a
demonstrated ability to take initiative, successfully handle and
prioritize multiple competing assignments and effectively manage
deadlines.Must demonstrate a high level of integrity, and apply
rules, policies and employment actions in a consistent, fair and
equitable manner in all situations.Strong organizational and
planning skills.Ability to multitask and work under tight deadlines
in a fast-paced environment.Professional, articulate and able to
use good independent judgement and discretion.Outstanding verbal
and written communication skills required. Must be able to read,
write and speak English in a clear, concise manner.Physical
Demands:The employee may be required to walk, stand, reach with
both hands and arms and may be required to drive a vehicle. The
employee may occasionally lift and/or move up to 25 pounds. May be
required to climb stairs, ladders or ramps on a periodic basis.
Must be able to perform these duties in the event of an emergency
and be able to take a leadership role in assisting others to
perform these functions.Must be able to work a full-time schedule
on a consistent basis, maintain excellent attendance and work as
needed to accomplish required workload.This position is performed
in an office setting however, will require regular client and
officer visits on site.The ambient noise level is usually quiet,
consisting of normal conversations, business machines and
telephones but occasionally may be above-normal for portions of the
shift. Onsite noise levels will vary.The employee must be able to
concentrate on details, work under deadline pressures, apply sound
logic and judgement and prioritize tasks and responsibilities.Must
be able to focus and multi-task in busy environment with the
ability to successfully handle stressful situations in a calm and
professional manner at all times.Must be able to clearly speak,
read and write English.Employee must be able to read computer
screens, correspondence and reports in English.Employee must be
able to hear clearly, with or without reasonable assistance and be
able to hear audible alarms.Must be able to abide by Top Guard's
zero-tolerance drug/alcohol policy, not be under the influence of
drugs (prescription or illegal) or alcohol to any degree while on
duty and report prescription drug use if such has the possibility
of affecting job performance in any manner.Must be able to adhere
to company dress code and grooming standards, setting a good
example of good hygiene and grooming for Security Officers.Unusual
Demands:Work involves meeting multiple demands on a timely basis.
Duties will require working weekends and holidays.#SecurityTop
Guard Security is the leading security guard service provider for
the Virginia Peninsula, the Southside, Tri-Cities, and Chester. Top
Guard offers unarmed and armed security officers and mobile patrol
services to industrial and manufacturing facilities, commercial
properties, local and federal governments, residential communities,
health care and retail establishments. Top Guard is Hampton Roads,
Virginia's largest privately-owned security firm with 900+
employees and the largest woman-owned firm in the region. Its
clientele represent the finest businesses, financial institutions,
shopping centers, world-class manufacturers, communities and
universities. Municipal, State and Federal contracts represent the
backbone of Top Guard's regional dominance. Top Guard's size,
experience and extraordinary level of service make it the region's
choice for private security. Top Guard's commitment to superior
security services begins with a commitment to its employees. We
understand the critical role that a security professional plays in
the overall success of a facility and we are devoted to hiring high
caliber employees who are intelligent, capable, and dedicated
individuals. Candidates are carefully selected by an experienced
recruitment staff committed to finding those individuals who meet
Top Guard's rigid employment standards. Through training,
performance evaluations, and quality assurance measures, we ensure
that security officers maintain standards consistent with Top
Guard's stringent requirements.Top Guard provides its full-time
employees with the following benefits: Payroll Deducted Health,
Plan Payroll Deducted Dental Insurance, Allstate Supplemental
Insurance Plans, Legal Resources, Legal Discount Plan, Direct
Deposit, Paid Vacation, Holiday Compensation, Free Uniforms, and
Credit Union Membership. It is the policy of Top Guard to afford
equal opportunity for employment to all individuals regardless of
their race, color, religion, sex, national origin, age, genetic
information, disability, or veteran status. Applications are active
for 60 Days after which you must reapply.Part time officers are
also elligible for benefits as well. Please inquire within.
Keywords: Top Guard Security, Hampton , QUALIFIED DCJS CERT ARMED SECURITY COORDINATOR, Other , Hampton, Virginia
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