VTC/IPTV/AV Facilitator/Operator
Company: Govcio LLC
Location: Hampton
Posted on: May 13, 2025
Job Description:
Overview: GovCIO is currently hiring for a VTC/IPTV/AV
Facilitator Operator to provide support at Fort Eustis, Virginia.
HQ TRADOC has over 120 customized engineered systems for
VTC/IPTV/AV installed at Headquarters (HQ) facilities for the US
Army TRADOC located on Fort Eustis, VA and the Pentagon
(Washington, DC). These systems are installed at various locations
such as auditoriums, conference rooms, executive suites, team
rooms, mobile VTC carts, portable AV systems, and desktop VTC
systems. These systems are networked together with dedicated
network switches, bridges, and cabling (Back End) and centrally
controlled using specialized VTC/IPTV/AV Software, Hardware, and
control appliances (Front End). HQ TRADOC provides video
teleconferencing (VTC), Internet Protocol Television (IPTV) and
audiovisual (AV) installation and maintenance support for multiple
TRADOC locations. Responsibilities: Facilitate and operate
VTC/IPTV/AV conferences. Start and power off all VTC/IPTV/AV
equipment for sessions, conducting audio visual checks prior to
each conference, serve as primary VTC/IPTV/AV equipment operator
for VTC conferences and other collaborative meetings, coordinate
and implement recording and teleconferencing into sessions as
required, and serve as initial responders to customer requests
regarding VTC/IPTV/AV problems or issues. Create daily
"Calendaring" schedules for events requiring facilitation based on
customer input from the Conference Room Scheduler or other sources
which will be used by the Bridge Operators, Facilitators, and
Maintenance Team for planning and implementation purposes.
Proficient with the use of the suite of Microsoft products to
include but not limited to MS Teams, MS Outlook, MS Word, MS Excel,
MS Power Point, and MS SharePoint. Build facilitator schedule based
on customer requests provided by CRS from designated customers for
VTC/IPTV/AV requests and coordinate and implement facilitator and
maintenance scheduling.
- Provides installation and technical support for Audio and Video
Teleconference systems. Installs, pulls, terminates and tests all
ATC equipment, cables, connectors, and interfaces.
- Installs projections screens, plasma TVs and different types of
speakers.
- Reads blueprints and wire ATC racks.
- Provides technical support to users experiencing problems with
operation or maintenance of systems.
- Installation of ATC systems are performed at client sites.
- Sets up and maintains equipment for audio and video
conferencing and teleconferencing meeting needs.
- Provides support to engineers of site VTC and Conference Room
systems such as scheduling VTC with external sites, configuring
rooms to meet requirements for scheduled conferences.
- Performs video capturing and transfer video to a media
streaming server.
- Troubleshoots equipment and network configurations.
- Provides weekly tracking and reporting on all projects and
bridge activity, outages, number of VTCs, and other pertinent
information deemed necessary. Qualifications: High School with 0 -
3 years (or commensurate experience) Required Skills and Experience
- Certifications: IAT Level I
- Proficient with the use of the suite of Microsoft products to
include but not limited to MS Teams, MS Outlook, MS Word, MS Excel,
MS Power Point, MS SharePoint, and MS Visio
- Clearance Required: Secret Preferred Skills and Experience
- One year of AV experience.
- One year of helpdesk experience Company Overview: GovCIO is a
team of transformers people who are passionate about transforming
government IT. Every day, we make a positive impact by delivering
innovative IT services and solutions that improve how government
agencies operate and serve our citizens.But we can't do it alone.
We need great people to help us do great things - for our
customers, our culture, and our ability to attract other great
people. We are changing the face of government IT and building a
workforce that fuels this mission. Are you ready to be a
transformer?We are an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, gender, gender identity or
expression, sexual orientation, national origin, disability, or
status as a protected veteran. EOE, including disability/vets.
Posted Pay Range The posted pay range, if referenced, reflects the
range expected for this position at the commencement of employment,
however, base pay offered may vary depending on multiple
individualized factors, including market location, job-related
knowledge, skills, education, experience, and internal equity. The
total compensation package for this position may also include other
compensation elements, to be discussed during the hiring process.
If hired, employee will be in an "at-will position" and the GovCIO
reserves the right to modify base salary (as well as any other
discretionary payment or compensation program) at any time,
including for reasons related to individual performance, GovCIO or
individual department/team performance, and market factors. Posted
Salary Range: USD $41,000.00 - USD $41,000.00 /Yr.
Keywords: Govcio LLC, Hampton , VTC/IPTV/AV Facilitator/Operator, Other , Hampton, Virginia
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