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Business Systems Analyst

Company: Patient Advocate Foundation
Location: Hampton
Posted on: September 14, 2022

Job Description:

Patient Advocate Foundation (PAF), a national non-profit, headquartered in Hampton, VA, has been solving insurance and healthcare problems since 1996. Our mission is to provide case management services and financial aid to Americans with chronic, life threatening and debilitating illnesses. To read more about us, please visit our website at . _The Opportunity_ PAF is seeking a Business Systems Analyst to join our IT team here in Hampton, VA.This roleis to plan, design, develop, and launch efficient business systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. This role is also responsible for generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments. This role is remote local, meaning primarily remote but with the ability to travel to HQ, located in Hampton VA, on occasion or monthly as needed. _Responsibilities Include: _ Performs systems (including application, databases, files, etc.,) analysis in order to define /propose solutions to problems and/or enhancements. Defines project requirements by identifying project milestones, phases, and elements; estimates efforts and project resource needs. Follows the SDLC process including (but not limited to) the creation of Project Scope, Requirements, Test Plan, Implementation Plan documents. Works directly with all levels of leadership and front-line staff to lead requirements gathering and review sessions, as well as other meetings. Coordinates with other IT team members and vendor if necessary for successful project implementations. Coordinates enhancement releases. Performs analysis to exercise trouble shooting skills while determining root cause of problems/defects. Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Improves systems by studying current practices. Recommends controls by identifying problems. Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. Maintains system protocols by writing and updating IT procedures Provides references for users by writing and maintaining user documentation; providing help desk support; training users Maintains user confidence and protects operations by keeping information confidential Prepares technical reports by collecting, analyzing, and summarizing information and trends Contributes to team effort by accomplishing related results as needed Provides guidance to nontechnical users in best usage of software Design and configure rules and flows and assist with the draft UI and draft flow development Create wireframes and other UT artifacts to assist in the development process _Qualifications: _ Bachelor's Degree in related field preferred 3+ years of experience required in roles of business analyst, consulting and/or project management, preferably in the healthcare and/or medical insurance industry Work experience with Business Process Management, Rules engines, and Workflow software (preferable Pega PRPL), preferred Advanced skills with MS Office Excel and SQL Familiarity with regulatory compliance issues related to HIPAA (Health Insurance Portability and Accountability Act) Offers contingent upon favorable background and credit checks Compensation and Benefits: Offers are based on relevant experience. PAF is pleased to offer our employees a comprehensive benefit package. Our benefits include - health, dental & vision options, STD/LTD, group life & AD&D, group accident and cancer plans, hospital indemnity plan, paid holidays, vacation, sick and personal leave, paid winter shut down, 401k with matching, and various wellness programs. _One team, one mission_ - Are you ready to make a difference? _PAF is an Equal Opportunity Employer_Job Type: Full-timePay: $95,000.00 - $110,000.00 per yearBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insuranceSchedule: Day shift Monday to FridayCOVID-19 considerations:We use a remote interview process, and we are following current CDC guidelines at our offices in Hampton, VAAbility to commute/relocate: Hampton, VA: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Patient Advocate Foundation, Hampton , Business Systems Analyst, Professions , Hampton, Virginia

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