Engineering Technician III
Company: Leidos
Location: Hampton
Posted on: January 27, 2023
Job Description:
Description Job Description:The Engineering Technician III
performs tasks at the NASA Centers for both Enterprise and Center
specific projects and day to day maintenance activities. This role
requires the utilization of test equipment to perform network,
video, and other telecommunications performance measurements to
ensure services are meeting SLAs. This position provides
implementation support for Change Requests (CRQ) and touch support
for Enterprise and Center operations activities. This role may
require working within the Center demarcation facility to terminate
commercial carrier circuits and services. This role will provide
installation and maintenance support for Center WAN routers,
switches, wireless access points, perimeter security equipment,
video conferencing equipment (multipoint control units (MCU),
encoders/decoders), and other telecommunications devices as
required. This job will require skills such as cable fabrication
and basic soldering skills for specialized cables and connectors.
Requires an understanding of documentation standards for rack and
floor layouts for telecommunications equipment and how to estimate
for size, weight, and power requirements within telecommunications
racks. This role may serve as a supervisory or lead role for other
Engineering Technicians.Some of the specific duties to be performed
may include:
- Provide operational and technical field support to maintain
service performance requirements at each Center and associated
component facilities or as designated by the COR or designee.
- Provide heightened operational and technical field support
during NASA-defined mission critical periods. Heightened support
could include dedicated support, reduced response times, etc.
- Operate and maintain network services in accordance with
Performance Specifications as called out in Attachment J-12,
Performance Measures.
- Participate in the Communications Program (CP), program,
flight, operational readiness reviews, and certification of flight
readiness reviews to ascertain whether WAN/LAN services are ready
to support missions, programs, flight, and operational users.
- Implement new infrastructure components related to
infrastructure changes and change requests (CRQs). Perform Remedial
Maintenance (RM) and ensure that the maintenance tools, spares,
procedures, skills, and response times meet performance
metrics.
- Operate and maintain, to include installation and removal, the
cable plant infrastructure, including UPSs supporting AEGIS
Components.
- Maintain communications manholes (exclusive of structural
maintenance), ducts, handholds, and cable pathways.
- Perform corrective and preventative maintenance of IP digital
and analog telephone instruments and cable drops.
- Provide end-to-end support equipment and services for moves,
adds, and changes. These services include instrument placement and
relocation, infrastructure management, and other required services
to provide telephone-related connectivity within, and external to,
the Center such as moving a user's telephone to a new location,
changing a user's extension, and changing a user's name in
telecommunication systems.
- Provide and/or ensure coordination of telephone operator
services including placement of international calls, collect calls,
conference calls, other operator-assisted calls, and directory
assistance.Basic Qualifications
- Must have minimum of 4 years' in a related field along with an
Associate of Science (AS) or Associate of Arts (AA) degree or 6
years of relevant experience
- A minimum of the following certifications; CompTIA Network+ or
Security+ or able to certify within 2 years after contract
start
- Familiar with operating network analysis software such as
Wireshark and test equipment such as Fluke network test kits
- Solid understanding of key communications tools, such as
Microsoft Word, Microsoft Excel, and Microsoft PowerPointPay
Range:Pay Range - -The Leidos pay range for this job level is a
general guideline onlyand not a guarantee of compensation or
salary. Additional factors considered in extending an offer include
(but are not limited to) responsibilities of the job, education,
experience, knowledge, skills, and abilities, as well as internal
equity, alignment with market data, applicable bargaining agreement
(if any), or other law. REQNUMBER: R-00102747-OTHLOC-PL-2D1144All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or veteran status.
Leidos will consider qualified applicants with criminal histories
for employment in accordance with relevant Laws. Leidos is an equal
opportunity employer/disability/vet.
Keywords: Leidos, Hampton , Engineering Technician III, Professions , Hampton, Virginia
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