Business Solutions Analyst, Supply Chain
Company: Armstrong World Industries
Location: Lancaster
Posted on: May 26, 2023
Job Description:
Primary Location: Lancaster, Pennsylvania
Relocation offered: No
Employment status: Full-Time
Travel: 10%
Non-compete: No
The estimated base salary range for this role is "97,060.00 to
$145,580.00" per year.
Individual pay is based on location, skills and expertise,
experience, and other relevant factors
What does it mean to work at Armstrong?
It means being immersed in a supportive culture that recognizes you
as a key player in Armstrong's future. We are a large company with
a local feel, where you will get to know and collaborate with
leadership and your colleagues across the company.
By joining us, you'll have the opportunity to make the most of your
potential. Alongside a competitive remuneration package, you will
receive:
A benefits package including: medical, dental, prescription drug,
life insurance, 401k match, long-term disability coverage, vacation
and sick time, and many more.
Personal development to grow your career with us based on your
strengths and interests.
A working culture that balances individual achievement with
teamwork and collaboration. We draw on each other's strengths and
allow for different work styles to build engagement and
satisfaction to deliver results.
Reporting to the Senior Manager, Business Solutions, the Business
Solutions Analyst is an individual contributor responsible for
providing the highest level of technical expertise for the
development, specification, and communication of the enterprise
digital/technology plans, the components required to support it,
and in the integration of corporate and business area
architectures. The successful analyst leads multiple projects for
the assigned area, conducts business process/cultivation sessions,
and develops innovative and effective solutions for diverse and
complex business problems/opportunities. The role is broadly split
between business relationship management, providing day-to-day
operational support for existing application services to users of
those services, and project-based work leading to the development
and deployment of new application services and business process
improvements.
Essential Duties and Responsibilities include the following. Other
duties may be assigned.
- Performs business relationship management functions in the
Supply Chain/Production Planning/Plant
Maintenance/Manufacturing/Materials Management focus areas.
- Leads / participates in the design, development, and
enhancement of business-specific custom and standard
applications.
- Leads / participates in requirements gathering to provide
technical guidance on systems options and solutions.
- Promotes configuration/development changes through the
environment (i.e., writes functional specifications, performs
and/or coordinates testing, obtains customer approvals and
supporting documentation, and supports the promotion of
code/configuration to production) to meet the company's business
objectives.
- Manages/coordinates large, medium, and small systems or
business projects.
- Introduces innovative technologies to the company to meet
changing business needs.
- Provides guidance and direction to contractors and junior team
members.
- Acts as principal designer for major enterprise solutions
architecture including applications, data, and infrastructure as
assigned.
- Develops and manages relationships with vendors in support of
staff augmentation and systems support in concert with Supplier
Relationship Management (SRM) process.
- Develops, implements, and maintains best-practice standards,
policies, procedures, and associated training plans to ensure
optimal daily operations are maintained.
- Provides integrated functional and systems planning and roadmap
development; recommends new or different technologies which will
enhance current systems and support overall corporate and business
goals.
- Leads and directs multiple projects, identifying and managing
resources and monitoring progress.
- Establishes/maintains lines of communication with stakeholders
with a view to keeping all parties informed of incidents, problems,
and resolutions.
- Identifies opportunities to improve global standardization and
organizational efficiencies.
- Serves as a point of escalation for team members' issues
requiring a higher degree of expertise or discretion to resolve and
ensure timely resolution of issues by focusing on root cause
analysis and implementing corrective action plans.
- Assists in the development of IT area and project budgets and
estimates, for both expense and capital.
- Provides in-depth technical consultation to clients and IT
management to ensure the development of efficient application
systems utilizing established standards, procedures, and
methodologies.
- Works collaboratively with management to identify, evaluate and
prioritize projects in the portfolio.
- Contributes to the development of overall strategy, tactics,
planning, and execution of initiatives to support IT services.
- Documents and maintains necessary technical architecture design
and analysis work, including project post-mortem documentation and
metric collection to ensure alignment between the business
strategies and the technology roadmap.
- Develops and maintains disaster recovery plans, including
documenting solutions and procedures.
Travel: Minimal travel; approximately 10%
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required.
- In-depth understanding of the integrated processes associated
with Procurement, Transfer orders, Sales and Distribution,
Shipments and Deliveries, Production Planning to Line Scheduling,
Available to Promise, Freight Rating and Tendering, Inventory
Management, Output Documents, Warehouse Management processes, and
corresponding business reporting.
- Strong technical grasp of application architecture preferred in
a manufacturing environment.
- Working knowledge of technologies commonly utilized in a
manufacturing environment.
- Outstanding verbal and written communication skills, with the
ability to translate technical details in business language and
relate technical concepts to a business impact.
- Ability to build relationships and willingness to communicate
with customer groups.
- Strong statistical, analytical, and advanced problem-solving
skills with high attention to detail and accuracy.
- Broad working knowledge of application support principles.
- Demonstrated ability to comprehend and share strategy, vision,
and direction and to embrace and facilitate change.
- Results-driven, self-starter with the ability to manage and
prioritize multiple tasks concurrently.
- Exhibits accountability and accepts responsibility and
consequences for work performance and conduct.
- Sets priorities, overcome obstacles and opposition, and uses
organizational skills to get things done in a timely manner.
- A demonstrated ability to leverage existing resources to
maximize technology investments.
- A demonstrated customer service orientation.
- Proven teamwork skills and the ability to communicate with
colleagues, customers, and various levels within the
organization.
- Intellectual curiosity supported by strong listening and needs
assessment skills; ability to identify root issues versus
symptoms.
- Experience in estimating the fiscal impact of application and
business process alternatives.
Education and/or Experience
- Bachelor's degree or equivalent combination of education and
experience in Computer Science, Engineering, or a related field
required.
- 3+ years of technical analysis or process management
experience.
- Significant configuration experience with SAP Production
Planning, Materials Management, Logistics, Inventory Management,
Plant maintenance, and related master data.
- Direct experience with global and regional system
implementations.
- Working knowledge and experience with Microsoft Office
products.
- Demonstrated experience in the area of assigned
responsibility.
Certificates, Licenses, Registrations
- Certification in either a process discipline (ITIL, PMI, Six
Sigma) or technical discipline (SAP, Data Warehousing) is
preferred.
Physical and Mental Demands
The demands described here are representative of those that must be
met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly
required to: sit for prolonged periods; repetitive motion of
hands/wrists/fingers; concentrate and repeat the same physical or
mental activities over and over; think analytically and be exact or
highly accurate; make decisions such as to identify complex
problems, develop options and implement solutions; work in a team;
ability to maintain regular, punctual attendance consistent with
the ADAAA, FMLA and other federal, state and local standards; pay
attention to and remember details; communicate effectively
including active listening to understand points being made . click
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Keywords: Armstrong World Industries, Hampton , Business Solutions Analyst, Supply Chain, Professions , Lancaster, Virginia
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