Virginia UI Claims Processing Customer Service Representative

Company: Aerotek
Location: Hampton
Posted on: May 21, 2020

Job Description:

100% REMOTE! MUST LIVE IN THE HAMPTON ROADS AREA, MUST HAVE CALL CENTER EXPERIENCE. -Responds to inbound customer phone inquiries in a prompt, courteous and concise manner. -Provides callers with an unbiased information to assist customers with application and eligibility requirements. -Accesses, reads, and interprets customers and provider data elements within customer's application. -Performs accurately all data entry functions to reflect customer activity/transactions. -Answers customer questions and assists in problem resolution. -Assists customers in the enrollment process. -Documents all customer encounters in clear and concise logs. Hours of Operations: Must be open between 7AM - 7PM. You will be assigned an 8 hour shift in between that time-frame. Ability to setup equipment near a modem/router (hard line connections, because we are deploying desktops do not have WiFi capability). MUST have call center experience! About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing -- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Keywords: Aerotek, Hampton , Virginia UI Claims Processing Customer Service Representative, Sales , Hampton, Virginia