HamptonRecruiter Since 2001
the smart solution for Hampton jobs

Media Sales Services Specialist II - Cox Media Inc

Company: Cox Communications Inc
Location: Chesapeake
Posted on: June 26, 2019

Job Description:

ROLE SUMMARYThe Media Sales Services Specialist II (SSS II) assists assigned sales consultants in developing client advertising media solutions for accounts with high revenue potential, and to coordinate and troubleshoot the acquisition and fulfillment of advertising orders for those accounts.
The position works in a cubicle at a desk in Cox Media Sales offices within a sourced services (centralized) work environment. Internal customers are primarily the Sales team but other departments as well. Work is time- and error-sensitive; failure to meet deadlines or produce accurate work results in lost revenue. The role has significant contact with external customers by phone and in person. Participates in client presentations. Participates in on- and off-site client activities which may occur outside regular business hours. Assigns work to others with no formal organizational authority. Note: This role may not exist in all markets.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS Partners with sales consultants to build upon CNA data to prepare customized client solutions. Partners with sales consultants to develop a strong partnership and relationship with high revenue potential clients, agencies and/or rep firms to ensure all client needs are met. May support local origination channels. Creates quality and custom schedule proposals that reinforce our solutions selling model. Strategizes with sales consultants to increase revenue generation that includes up-selling as it aligns with the client solution and other opportunities available that fit within the client s goals and objectives. Key duties include leading the collaboration between Client Services and Sales Services to develop proposal schedules and customized solution presentation, partnering with CFCs for order entry and revision instructions, managing and troubleshooting ad copy, fulfilling make goods requests and managing client requests. Takes responsibility to solve complex internal / external customer problems. Acts as team tactical lead in markets where a sales support manager or supervisor is not present. Is expected, on occasion, to be involved in after-hours client events and other activities. IMPORTANT: Key and National Accounts are by nature more complex with added complexity in client needs. Examples include research intensive customized solutions that include more depth of products which lends to complexity in fulfillment execution and management. Major work activities include: Collaborates with sales consultants to develop complex client solutions and schedules based on the client needs analysis (CNA). Solutions involve ad campaigns with multiple fulfillment avenues and complicated schedules involving a large number of channels that broadcast to multiple geographic areas. Develops schedule proposals in View32 based on product mix, inventory availability, rating information, and rate card information. Develops custom client presentations based on proposed solutions; attends and may present portions of the proposal; updates the presentation and proposed schedule based on feedback obtained at the client meeting, and completes production agreements. May upsell in line with client goals and objectives and previously agreed-upon client solution, especially in conjunction with makegoods. Coordinates all account services support activity for assigned account, including development of customized solutions. Ensures that ad copy is submitted to the CFC, entered into Novar per instructions, approved, and corrected if necessary; updates or troubleshoots ad copy and locates previously used spot IDs and copy media, as needed. Investigates pre-empted spots, submits makegood instructions based on client or sales consultant direction, and ensures that makegoods are processed correctly in Novar. Contacts customers to obtain information or to inform them about schedule changes; responds to customers questions, solves their schedule-related problems, and handles other client requests by phone or in person; in conjunction with sales consultants provides follow-up information and post-campaign details to clients. Submits digital media (online product, mobile, VOD, Interactive), GoScout, and local origination channel (LO) orders using the appropriate fulfillment processes and systems. Monitors key business reports to gauge the successful fulfillment of client contracts. Initiates and takes action as needed to engage sales consultants in modifications, changes, and/or client notifications needed. Sets up new clients/agencies in TIM and works with CFC to set them up in Novar and set up their billing. Coordinates and provides direction and assistance to CFCs regarding order entry and revision. May act as informal team lead when no SS Supervisor or Manager is present. Investigates and resolves credit holds and misapplied payments; maintains records and keeps balance on all trade accounts. Attends job-related training that may include refresher training, and service updates.

Qualifications:MINIMUM 2 or more years of experience preferred in related field (customer service, sales support, media sales, etc.) Strong knowledge of Microsoft Office applications as well as working knowledge of database applications Excellent skills in adaptability, applied learning, collaboration, delivering customer service, formal presentations, high impact communication, initiating action, problem solving and troubleshooting, quality orientation, reasoning, self-organizing, and written communication, in order to work effectively with teams throughout organization.PREFERRED AS/AA or Technical Certification in related discipline strongly desired (sales, advertising or marketing) Experience in telecommunications industry desired Experience as a media buyer or planner, doing advertising agency work, working in a client side marketing or public relations role, or some combination of these
About Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications Inc, Hampton , Media Sales Services Specialist II - Cox Media Inc, Sales , Chesapeake, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Manager Density & Viscosity Instrumentation
Description: The Sales Manager is responsible for managing the sales representatives and the sales activities of --the analytical instrumentation lines sold into R D Laboratories within the Eastern region. This position (more...)
Company: Cameron Craig Group
Location: Richmond
Posted on: 07/15/2019

Licensed Real Estate Agent
Description: Licensed Real Estate Agent Keller Williams Realty is searching for licensed real estate agents and those interested in building a career in real estate. KW is the 1 real estate company in the world and (more...)
Company: Keller Williams Realty
Location: Portsmouth
Posted on: 07/15/2019

Sales Representative
Description: Mr. Rogers Windows, an exclusive dealer of Renewal by Andersen has immediate opportunities for Sales Representatives. We are now hiring
Company: Mr. Rogers Windows
Location: Chesapeake
Posted on: 07/16/2019


Remote Lead Senior Sales Engineer (AppSec)
Description: Remote Lead Senior Sales Engineer AppSec br If you are a Lead Senior Sales Engineer looking to work remotely and are able to travel up to 35 in/round the VA/DC area, please read on br br Since (more...)
Company: CyberCoders
Location: Richmond
Posted on: 07/15/2019

Customer Service Seasonal Partner Services Representative (Remote)
Description: Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise (more...)
Company: Mommy Jobs Online
Location: Virginia Beach
Posted on: 07/16/2019

OPIC PATIENT SERVICE REPRESENTATIVE
Description: OPIC PATIENT SERVICE REPRESENTATIVE Administrative Support/Clerical Norfolk, VA Department: MMC PATIENT ACCESS Requisition: BR Schedule: FT Shift: Day Hours: 8 Hour Shifts, No Weekends Existing (more...)
Company: Bon Secours Health System, Inc.
Location: Norfolk
Posted on: 07/16/2019

Rapid Response Agent
Description: Primary/Essential Duties and Key Responsibilities: Provide in-depth support via phone, email or remote session Troubleshoot payroll and software issues from our clients partners and guiding users through (more...)
Company: Mommy Jobs Online
Location: Virginia Beach
Posted on: 07/15/2019

Automotive Tool Sales / Route Manager - Full Training
Description: Build a Great Career and a Great Life.Automotive Job title: Automotive Tool Sales / Route Manager - Full TrainingFeel the freedom independence of managing your own protected route selling our National (more...)
Company: Mac Tools
Location: Portsmouth
Posted on: 07/15/2019

Sales Leader
Description: Job Description No Cold Calling. Unique Sales and Ownership/Equity Opportunity. 75,000- 125,000 Ave First Year Commission About Symmetry: If you're looking for the ability to make a great living while (more...)
Company: Symmetry Financial Group
Location: Virginia Beach
Posted on: 07/15/2019

Account Manager (Pharmaceutical Sales Development Program)
Description: OTSUKA - PEOPLE CREATING NEW PRODUCTS FOR BETTER HEALTH WORLDWIDEWe are looking for talented individuals to join our ReadyNow Sales Development Program If you demonstrate a high tolerance for ambiguity,
Company: Otsuka
Location: Norfolk
Posted on: 07/15/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Hampton RSS job feeds